Rocky Shoes & Boots Inc Outback Gore-Tex Canyon

Review Date
January 12, 2004

Overall Rating
 1 of 5

Value Rating
 1 of 5

Visitors rate this review
5.00 of 5, 1 votes

Reviewed by: charcon953(Unregistered User) ,  Car Camper

Price Paid:  $130.00 at US Postal Service

Summary:
See my previous review

Customer Service:
I contacted Rocky customer Service. They are going to resole the boots at no charge.

Review Date
January 9, 2004

Overall Rating
 1 of 5

Value Rating
 1 of 5

Reviewed by: charcon953(Unregistered User) ,  Car Camper

Price Paid:  $130.00 at US Postal Service Un

Summary:
I purchased two pairs of Rocky boots before I retired from the Postal Service. The soles on both pairs have deteriorated. They can't be resoled. They are worthless. I won't buy another pair.

Customer Service:
Only have a one year guarantee.

Similar Products Used:
I have other boots that I have had over 20 years.

Review Date
December 25, 2003

Overall Rating
 1 of 5

Value Rating
 1 of 5

Reviewed by: Larry Thompson(Unregistered User) ,  Backpacker

Price Paid:  $0.00

Summary:
I would not recommend Rocky boots to anyone. They are poor in quality and the company will not stand behind their products!

Customer Service:
No response - I have written their customer service as well as their Chairman and CEO, Michael Brooks

Review Date
December 20, 2003

Overall Rating
 1 of 5

Value Rating
 2 of 5

Reviewed by: Bob(Unregistered User) ,  Day Hiker

Price Paid:  $130.00 at On-line

Summary:
I really like the Rocky Boots; however they do not stand behind their products and they do not hold up. I have had now over 7 or so pair of Rocky procuct footware and I can not say that any of them were note worthy of holding up or withstanding the normal wear and tear that should be expected. I only wear my Rocky's in the fall hunting season and an occasional winter stroll from time to time; the soles were breaking apart on the last pair and the previous pairs the soles quickly worn apart. On the first pair, they seeped outside moisture. I am now giving up on them. Yes, they are comfortable but they do not hold up. If you want a pair of boots to hold up for a while, Rocky is not the ones. If you want to spend a $130 for a pair of comfortable boots every year or two, well keep looking at the Rocky's.
I just sent the last pair back with cracked soles and they did not even have the decentcy of opening the package, they refused the package all together.
I have also had various other Rocky boot styles and had similar experiences with them. The soles are really a weak part of the boot.

Similar Products Used:
I had also had the Rocky Wildcats, 800 gr. and 400 gr all with similar type of problems

Review Date
November 18, 2003

Overall Rating
 1 of 5

Value Rating
 1 of 5

Reviewed by: ltcjmb(Unregistered User) ,  Day Hiker

Price Paid:  $189.00 at Ray's Sport Shop

Summary:
Rocky's "Air Bob" soles disintegrated with very little use. I doubt if they have 15 total miles on them

Customer Service:
Very poor. Only have a one year warranty. But they'll let me pay to have them re-soled! Whoo Hooo!

Similar Products Used:
Had a pair of Timberlands that were indestructable.