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Reviews 1 - 5 (40 Reviews Total)
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Review Date
July 27, 2005 Overall Rating
 2 of 5
Value Rating
 3 of 5
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Reviewed by: JoeFriday
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40 days a year Summary:
After reading many of the other reviews for the Clearwater Waders, I'm amazed mine lasted as long as they did. If you had asked me last summer what my opinion of them was, I'd say they were a great value. They were very comfortable, not bad looking, breathable, and never once leaked on me.
That was last year. I put them on for the first outting this season, laced up my boots, and stepped into the water. Fifteen minutes later I was wondering why my feet felt wet. For no known reason, both neoprene feet decided they were sponges at the same exact time. I was always very good about drying the waders before storage, and never ever abused them. I was very careful to not walk around without boots on, so I know the neoprene leaked due to any fault of mine.
I called Orvis and they gave me a Repair Claim number and told me to send them in. That was June 23. After 6 phone calls to Orvis, they finally confirmed that the repair department received them on July 12 (3 weeks later, for those without a calendar). Today, July 27 (yet another 2 weeks) they called me back to tell me what I already knew. The waders weren't repairable.
They also told me something I didn't know. They would only give me 50% back in credit on them. The fact that the waders malfunctioned due to a manufacturer's flaw yet the company was still going to make me pay extra to have them replaced. L.L. Bean would have covered them no questions asked!
Ok, so they also gave me a 20% discount toward a new pair. Other people here have mentioned the same thing. I guess that's their standard policy when they screw up.
So, I did the math and decided to pony up for a new pair of Silver Label waders, the step up model. The service rep said that they now provide a lifetime guarantee toward manufacturer flaws, so I'm reasonably sure the next time the waders fail, it won't cost me anything. So, it's 6 weeks after I sent the Clearwaters off for replacement, and I'm waiting for the Silver Labels to arrive.
Bottom line: they were good while they lasted, but I don't consider 3 years an acceptable period. And it seems I was luckier than most. If Orvis hadn't offered me a discount and credit toward new waders with a Lifetime Warranty, I would be ordering Simms waders this afternoon. But I'll give Orvis one more chance. Don't screw it up this time, guys. Customer Service:
Polite, but extremely slow. Read that any way you want.
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Review Date
May 22, 2003 Overall Rating
 1 of 5
Value Rating
 2 of 5
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Reviewed by: Vinny Dick(Unregistered User)
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50+ days a year
, from Boyertown, PA usa Summary:
These breathable waders are hardly breathable. I have had problems with the seams in the feet leaking. I am on my third pair. These waders suck. Save your money and purchase a high-end pair of waders. They will last longer, and save lots of grief. Granted, Orvis has replaced the wader 2 or 3 times. But that is besides the point. They are hot and they leak alot. Customer Service:
outstanding......8 bucks and you have new pair of waders
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Review Date
November 4, 2002 Overall Rating
2 of 5
Value Rating
2 of 5
Visitors rate this review
1.00 of 5,
1.00 votes
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Reviewed by: mardin56(Unregistered User)
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30 days a year
, from New Jersey Summary:
These waders lasted all of one hour before leaking. After reading Orvis's promotional material on their web site about their extensive quality control process to ensure their waders don't leak, I would have to say Orvis has better writers than quality control experts. I took them back the first day I wore them, with the puddle of ocean water still inside the boot. The price was reasonable if the waders had worked out.
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Review Date
July 19, 2002 Overall Rating
 4 of 5
Value Rating
 4 of 5
Visitors rate this review
1.00 of 5,
1.00 votes
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Reviewed by: mortengray(Unregistered User)
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20 days a year
, from Norway Summary:
Good value for the money. Used them in the Kenai for about a week. No leaks, but they felt pretty moist inside after more than four hours of fishing. Great feeling of no sweating. Customer Service:
Not needed yet. But Orvis are known for their "no problem" guarantee. Similar Products Used:
None. First breathable. Previous experience with Red Ball Neos.
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Review Date
June 18, 2002 Overall Rating
1 of 5
Value Rating
3 of 5
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Reviewed by: Scott D(Unregistered User)
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50+ days a year
, from NJ Summary:
Orvis clearwater waders: leaks, retains water around ankles. Replaced multiple times. Waders would last 3-4 days of fishing before first leaks are noticed. Not worth the frustration/inconvenience. Customer Service:
takes 4 weeks to get new waders. Similar Products Used:
sims
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