He not only sent me out the reflective ropes for the stakes, but also sent a repair kit for the tent as well. I am sold on their company as far as customer service goes. A small company based in the US that just makes tents. A five plus for cust. service. mobile truck engine repair

None . .

Hi, I´ve already reviewed this tent on this site, but I have s.th. to add. Now that I have had this tent for a longer time, I must say, that as much as I love it, it has some faults. There is one point where water is dripping in since the start - the velcro that attaches the small pole to the outer tent. I seamsealed it a couple of times but it didn´t help. Now I just hang my towel below it - no big problem! But as one can guess from it´s form, it is no good in windy situations, I´ve had a couple of those lately and the tent just doesn´t hold up, the poles come down on you and I got really worried s.th. would ripp any second. It´s really no fun when it´s cold outside, raining and you have to sit up in the tent and hold on to it. As I have to depend on my tent in windy/rainy situations, I decided to get me the "wechsel pathfinder", also a one person tent, with about the same weight as the eclipse, not as heigh but more wide. A friend of mine used this tent when we were hiking together, and while I had to cling to my tent in windy situations she told me later that she barely was aware of the wind in her tent. Don´t get me wrong, the marmot eclipse is a good tent, still keeps the rain out, no matter how hard it rains (exept for the velcro), the colour is wonderful - even if it´s raining outside you feel like the sun is shining. But in windy situations it´s no good.

Great tent for 1 person. Pitches easily, freestanding design makes it easy to move the tent around for perfect placement. Lots of headroom inside to sit up and read, (I'm 6'0"). Room for boots at the foot and I keep my pack beside me in the tent. Weathered a weeklong hike with steady, heavy rain every night with no leaks at all. A little awkward for a tall person to get in/out with the fly on, but that's my only complaint. The colour is cheerful, the window in the fly is great, and it's comfortable enough to weather out a lot of rain.

Customer Service

Haven't needed it.

Similar Products Used:

North Face Nebula. 2 person tent, just as durable/waterproof. I use it when I camp with a friend.

None

Perfect one person tent! I used it for 5 weeks in washington state. even in bad weather it looks like the sun is shining when your inside!!! and it´s absolutely waterproof, but make sure you properly seam seal the velcro above the entrance, I didn´t and had water dripping on my head from time to time. There´s lot´s of room for one person. You can put your backpack at the footend or if you have to, squeeze it in beside you. lot´s of headroom, you can sit up comfortably and turn around in the tent. Had no problems in windy situations. tent weighs 2.3 kilos, or 5.07 pounds. I recommend to stake out all eleven points for better rain and windprotection. I love it!

Customer Service

I ordered the tent in germany and it took nearly 5 months and lot´s of telephone calls!!!

Similar Products Used:

2 person jack wolfskin tent similar to autum wind by eureka. leaks a lot!

I`ve used the Eclipse at least 35-40 nights, including a 7 day section hike on the AT, which it had rained for 4 of the 7 days. This tent, is strong, goes up fast, and can go anywhere because of the small footprint. Have never had a leakage problem, but I did seamseal the velcro tab that attaches the fly to the small pole above the door. Rain can splash the inner walls, but have never had any come inside. Small vestibule, as you will be cooking inside the tent if its raining and your hungry. A little heavy, as I`ve weighed it-being 4lb13 oz. with stakes, but I bought it for those windy thunderstorms in the southern Appallacian mountain. I am going to add velcro to tie the guyouts to the poles. Good tent, Jeff.

Customer Service

Have used they`re customer service several times and have NEVER let me down. Even when it was my fault.

Similar Products Used:

I own six tents, but none this size, except maybe the Walrus Arch Rival

I just returned from a five night trip to Zion National Park, where I used the tent every night. We had one night of rain and the tent held up great, no water inside at all. The vestibule is somewhat small but it holds boots and a cookset with no problem, I also didn't have a problem storing my pack inside, I store it sideways and I have just enough room to stretch out, (I'm 5'10"). I do not however like the burrito stuffsack, I think it is way too bulky, so I stuff the tent into an OR stuff sack and it gets much smaller.

Customer Service

I actually called Marmot, yesterday b/c I left the brow pole at campsite 2 in the park, I know that is not leaving no trace. Anyway, the warrenty people are sending me a free replacement pole, with no problems or hassle.

Similar Products Used:

I also have a Eureka Apex 2, two person tent, I like it but the Marmot is much smaller, lighter, and seems to be higher quality

I've used the Eclipse several times in the Alakai Wilderness of Waimea Canyon. Since this is the wettest spot on Earth, (400 inches per year) you need a tent that will keep you dry. The Eclipse has not let me down. Sets up real easy and offers a lot of room for one. Plan on stuffing your gear inside, since the 4 square foot vestibule doesn't protect a lot. The weight is okay, (lighter is always better!!!)
The stuff sack can become bulky if you include the poles. I suggest storing those elsewhere in your pack.

Customer Service

Haven't needed

Similar Products Used:

Peak 1, The Northface