Need a part for the Cardiomax 550 needs a new control.. are there parts dept to get new one and how much awould it be.. Thanks

I just returned my second new Keys Fitness Cardio Max 500 to the store for a refund - the first item had a malfunctioning magnetic tensioner, the second had a malfunctioning heart rate monitor. The good folks at PIA Sports refunded my money, but this transaction left me leary of Keys equipment and a bit concerned about a retailer that sells this product.

Customer Service

They refunded my money, but what a pain to make three trips and still have no equipment

Similar Products Used:

Nordic Track Gold Xcountry trainer SoloFlex system 1

The adjustment on the seat broke after less than a year. It is 3 years old now and for a year or more I've had trouble with the resistance. All the levels feel the same. Sometimes if I take the batteries out and put them back in it works again, but not always.

uncomparable in the price range. Worked great, only downs are that seat adjustment takes 30 seconds or so (a pain when wife and I are both using) and it broke after 2 years. At this price range, it's cheaper to buy another one every two years than to upgrade.