Great boots! They have great support with excellent comfort, after a short initial break-in. Geat features and construction for the price.

Customer Service

I have nothing but praise for L.L. Bean's customer service. Never had a problem or complaint. I've been shopping with them for over 10 years.

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None

The all leather version of these are excellent boots - as far as quality goes. (They are made by AKU out of Italy in case anyone was wondering...) However...
I wish they made a NON-Gortex version. The Goretex just made me so hot in them it ruined any positive aspect of the boot. Why do the manufacturers think an all leather boot needs Goretex? A good regular treatment with NixWax completely waterproofs a leather boot.
So actually, I returned mine. The no questions return from LLBean is the main reason I would recomend you try them. But if your feet are even slightly hot or you live in warm areas (not wet Seattle or cold Maine) - these boots are too hot.

Customer Service

Excellent.

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Alico, Solomon, Scarpa, Asolo

Been using the Crestas now for nearly nine months. The highlight was a three-day trek through Helakala crater on Maui...vocanic scree, jagged lava, dusty trails, and steep climbs...and all of it under full loads. The boots made the outing like a walk in the park.

These are every way as good as the reviews tell they are. (Backpacker Magazine raves about them.)

The best features:

* Firm, thick...yet Luxurious uppers of top quality leather. They form to the feet like no other boot I've worn.

* Great footbed...especially stable for trick ankles like mine.

* Astounding fit -- they feel like custom-made Limmers. (Ok...I've never had Limmers, but I'll bet these feel just as good.)

* Excellent waterproof design...I've tromped around the New England landscape with bone dry feet.

* Good price for such quality. An excellent deal.

PS: My wife has a pair also...and she raves about them.

Customer Service

LL Bean is first rate in customer-oriented policies. You can ALWAYS return something...no matter how worn out. (I've done it...and they service it all rather cheerfully.)

I have NO intentions of returning these boots however. They are simply the best I've ever had.

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Asolo 535
Salomon 8
Merrils

These here boots are decent I tell ya! I use em for day hikes, backpacking trips, and plan on using them for snowshoeing. They get a little scratched up, but they'd be just fine with a little boot guard. I don't mind the scratches anyway. Their best quality is that they give your feet plenty of support. They are pretty stiff at first and may give you blisters so they must be broken in. They are a size small for me and I must buy a size 15. If anybody has any reccommendations for a good boot of that size, I'd be more than happy to know.

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Excellent boots. When it comes to boots, fit is everything. Must have tried on 20 different boot models at local gear stores and couldn't find anything that really fit my foot well (wide at the toes, narrow at the heel). Saw a positive review in Backpacker Magazine and decided to order these. Fit perfectly. Need only a tiny amount of break-in to be comfortable. Gore-Tex lining keeps your feet dry. Shape of boot provides good support. Good durability so far (about 2 years old).

Customer Service

LL Bean Customer Service is top notch as everyone else has said. Have ordered many other items from them since I was so impressed with the boots and the price of the boots. Never a problem making a return for any reason.

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Coleman cheapies
Vasque Sundowner
Vasque Clarion

These are great boots. Waterproof, and fit like a glove. Break in time is minimal, theys feel great the first time you lace them up. Excellent performance on the AT with a 40# pack. You can't go wrong with these.

Customer Service

Customer service is second to none. Man, do I wish other companies were as eager to keep their customers happy.

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Vasque

These boots are as cosy as slippers. The heel notch is deep enough so that I have never had a single hot spot, much less a blister. The toe box is wide enough to let your toes wiggle. I've never had a problem with leaking. They are as water-tight as a dolphin's butt. Also, they are cut high for great support. One of the best deals I have seen on a waterproof backpacking boot.

Customer Service

The folks at L.L. Bean are always ready to help with returns or repairs.

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Asolo 535
L.L. Bean Knife Edge GTX
Vasque Sundowner

These boots confirm why LL Bean has a reputation for high quality outdoor gear. The Bean product testers really put the gear through the mill and these boots show it. Backpacker Magazine's reviewer said he went out and got some for himself after his review. My son took them to Philmont, with only moderate break-in, and was one of the few guys not to get any blisters on the 11 day trek. Gore tex lining is essential, I think, for an experience like that. It rained solid for the last 6 days and the boots stayed dry. These are highly recommended.

These boots caught my eye because they came in a narrow width and because of the excellent reviews. As other people have written, I found them to be fantastically supportive and comfortable after minimal break in. As stated by LL Bean, these boots are comfortable for hiking, which also means that it feels good to take them off at the end of the day simply because you can move your ankles in more directions. In terms of being waterproof, during a trip to Alaska last summer I forded a large number of streams with absolutely no leakage.

Seems like a good boot. Unfortunately, I did not get a good fit. I have narrow feet and was pleased to find a well-reviewed boot in narrow width, but while it fit fine in width, the heel cup is simply built too low to accomodate my feet. I guess my heel bones extend unusually high toward the achilles tendon. Don't really want to give a low rating, but since I've never been able to wear these for a long time, I can't really say they are good. Thought the price was fair.

Customer Service

Bean's customer service is deserving of its reputation as the best. I would not have even considered buying boots through the mail without knowing that I was dealing with such a company.

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Vasque sundowners, which will have to continue sole duty for a while. Good boot.