I bought two of these, one for myself and one for my daughter. I couldn't pass them up at this price. I don't think they are available anymore. It's actually a pretty good tent. I have no complaints about the quality. Has good ventilation and doesn't leak in the rain. The floor plan is not idea for fitting a lot of people in. There is room for two average adults and there gear. I am 5" 11" and would prefer something just a bit longer. Would be great for kids and shorter adults. Three people? Yeah, if one is under five. There is room for a twin bed air mattress. Headroom is good. The weight is acceptable for backpacking (5.5#) My only real complaint is that the setup/take down time is more than necessary because the poles thread through sleeves rather using clips. Other than this you can't beat it for the price.

Customer Service

I've generally had good experiences with REI. No need in this case.

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I now have an ALPS Merrimac 4 for car camping and a Kelty San Miguel 2 for backpacking. Both were REI "special purchases" as was this Wenzel. REI really has some buying power to offer tents at super prices.