Lets be honest, this is an entry-level tool. However the price is outstanding. I bought them just for my first season, and beat the hell out of them. They took an unbelievable amount of abuse, and kept on ticking. For the price, there are none on the market that are a better value.

They suck for topping out bulges, can't do cauliflowers, kill your forearms on vertical ice, but all this makes you a better climber, and is perfect for just starting out, and with two tools, leashes and picks at half the price of a cobra, i highly suggest them.

Customer Service

With the amount of bashing they took, believe it or not they never broke and i never called customer service

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