This is by far one of the most comfortable vests I've ever worn/used! Sits nice and low on the body, and stays out of the way when paddling. The only "extra" thing I wish it had were the parts to make it a rescue vest. . .but, nonetheless it's still great. I have the "Retro Brik" which just means it's black with reflective piping. It floats really well, and has no problem keeping one upright in the water. . . may pose a problem if you were unconsious, but lets not think of that.

Customer Service

Don't know.

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I've used numerous Extrasports, and a few of the Lotus', but this is by far the nicest. . . with a very minimalist design